This is the home for FicMe's legal and compliance documentation. Each document below explains a specific part of the relationship between you, the people whose personal information you upload, and FicMe as the platform operator.
Terms of Service
The agreement between you and FicMe when you use the platform.
Core Privacy Policy
How we collect, verify, store, use and disclose personal information for FICA purposes.
General Privacy Statement
Our section 18 POPIA processing notice and informed consent notice.
Website Privacy Policy
How the FicMe website handles visitor information.
POPIA Notice
Our obligations under the Protection of Personal Information Act, 4 of 2013.
Cookie Policy
Cookies and similar technologies we use on the FicMe website.
Acceptable Use Policy
What you may — and may not — do on FicMe.
Refund & Cancellation Policy
How to cancel a plan, when refunds apply, and how to request one.
Legal Disclaimer
The limits of what FicMe is and is not.
PAIA forms
These are the prescribed forms under the Promotion of Access to Information Act, 2 of 2000. Download the form you need, complete it, and email it to privacy@ficme.app.