Delete your FicMe account

Option 1 — Delete in the app (immediate)

1. Sign in to the FicMe app or at ficme.app.
2. Open Profile from the menu.
3. On the Account tab, scroll to Delete account.
4. Tap Delete my account, type DELETE and confirm.

Your account is deleted straight away and you are signed out on all devices.

Option 2 — Request deletion by email

If you can no longer sign in, email privacy@ficme.app from the address registered on your account, with the subject “Account deletion request”. We will verify your identity before acting on the request.

Data that is deleted

• Your sign-in account and profile details
• Uploaded documents and files in your Vault
• Share links (all are revoked), saved templates and pending invites
• Your links to companies, trusts and institutions

Data that may be kept

• A record that the deletion was requested, kept in our audit log for compliance.
• Information we are lawfully required or justified to keep, such as billing records or information needed for a legal claim, limited to that purpose.
• Backups are removed through the applicable deletion cycle; deletion also applies if a backup is ever restored.
• Copies an institution already received with your authorisation are held by that institution under its own legal record-keeping duties, not by FicMe.

For email requests, we ordinarily offer a 30-day export window after confirming the request, then delete or de-identify account content. Full details are in our Core Privacy Policy.